No problems detected
If you are having issues, please submit a report below.
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with EA Games:
Sign inThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate EA Games?
2.28 out of 5 4,261 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (43%)
-
Sign in (39%)
-
Glitches (7%)
-
Game Crash (6%)
-
Matchmaking (3%)
-
Hacking / Cheating (1%)
Advertisem*nt
Live Outage Map
The most recent EA Games outage reports came from the following cities:
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Leipzig | Glitches | |
 Montréal | Online Play | |
 Oberlin | Online Play | |
 Milan | Online Play | |
 São Paulo | Sign in | |
| Rio de Janeiro | Sign in |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Jonathangonefar (@jonathangonefar) reported
@EAHelp NFS Unbound on PS5 still just gives me a white screen with SSL error messages. You didn't fix ****. Why do I pay 70 bucks for a game I play offline only to be locked out from playing it because your online services suck
- Noor Elngiry (@ElngiryNoor) reported
@EAHelp Is there a problem with charging Star Pass through Google Pay?
- Joe young (@Joeyoun61000558) reported
@EAHelp Hey my madden franchise still not working what else do I have to do it’s been 4 days now
- Bobby Filth (@BobbyFilth) reported
@EAHelp Fifa servers down?
- 🔺🎨Ðogeister Crowley🎨🔻 (@eyemaginative) reported
@justinc68736442 @EAHelp 11) Chances are they aren't even aware of what they screwed up yet or why peoples older files are not working but if they read this, they will know.
- Sander (@sandert0821) reported
@EAHelp Would be Nice if you start answering to my problems
- Katanaxz (@katanaxz) reported
@EAHelp fix the fifa 23 its impossibile to play
- LAUGHING OUT-LOUD (@getATmeSON21) reported
@dblock1622 @EAHelp got the same error as well.
- Vegard (@vegss1) reported
@EASPORTSFIFA @EAHelp so still no fix of the WL record after its release for 2 months. Pope are not upgraded either. So you gonna fix this until 6pm content or nah?
- lu 𓂀 (@spookyluboo) reported
@EAHelp hi when I try to log on to the apex legends servers on ps5 an error code WV-109156-2 appears
- 🐐 (@stdiym) reported
@EAHelp Fifa 23 **** doesen’t let me log in ultimate team its says ”unable to access online” and then pops up white screen wtf fix this
- Randy (@Randy89514056) reported
@EAHelp hi! First time doing this. Keep losing server connection with Anthem. Any suggestions to help remedy this issue I have?
- Julius Conner (@TrulyJulius) reported
@EAHelp Please fix MUT
- Noor Elngiry (@ElngiryNoor) reported
@EAHelp Is there a problem with charging Star Pass through Google Pay?
- 🔺🎨Ðogeister Crowley🎨🔻 (@eyemaginative) reported
@justinc68736442 @EAHelp This is because when they resolved an issue after 12/25, the usernames associated with our EA account in the game was changed in their CFM database server. If you were to create a new franchise, the EA account username assigned to it would be different from your other franchise.
- zadd🐐🐐 (@slimdingo69) reported
@EAHelp why is my account restricted I went out for new year’s came home to play fifa 23 and my Account is not working what do I do ????
- 🔺🎨Ðogeister Crowley🎨🔻 (@eyemaginative) reported
@justinc68736442 @EAHelp 10) Somebody there screwed up and are probably trying to find somebody to fix their screw up but it's not going to be an easy fix so they might not even try to fix it.
- Omar (@inboxoa) reported
@EAHelp the problem still persists even after following the steps in your guidance. As I mentioned in my initial message, other players are also experiencing this connection issue since the last update.
- 🔺🎨Ðogeister Crowley🎨🔻 (@eyemaginative) reported
@justinc68736442 @EAHelp 6) The only resolution for them is to go into their server database and change all of the new usernames for users to match their old usernames. That is the ONLY resolution to solve this issue. I am not sure they are smart enough to know how to do that.
- nova (@nova64wastaken) reported
@David_Richter18 @EAHelp Im having the exact same problem. too late to get my money back is yours on madden?
- Dominic Lunt (@DominicLunt3) reported
@EAHelp Help am getting a white screen with a error on both fifa & f1
- Bonnie Morrison (@BonnieMNGNS) reported
@EAHelp is the Sims 3 store down? I was trying to go to my purchase history and I keep getting a maintenance error. I hope you're not taking the store and exchange down for good.
- J Ashton (@JAshton3) reported
@EAHelp @EASPORTSFIFA there’s been an issue of players on pro clubs not getting put into a game with the rest of the team when searching since the game came out any chance of fixing this?
- Brett Hebert (@doc_sniperr) reported
It has been 3 months since I have been able to play any @EA game because it won’t let me log in. I have tried to fix this. I don’t have access to my email anymore. @EAHelp can SOMEONE help me fix this? Just let me log in or delete my account linked with my PlayStation PLEASE
- 🔺🎨Ðogeister Crowley🎨🔻 (@eyemaginative) reported
@justinc68736442 @EAHelp 2) If they would resolve the account username issue now, any franchise created before 12/25 would work and then all the franchises created after 12/25 will not because the usernames assigned to our accounts have changed because they ****** up.
- Sam here (@Samhere75627117) reported
@_lleek @EAHelp any problem after that?trustable ?
- American Capitalist (@IYBKillshot) reported
@MaddenNFLDirect @EAHelp Still locked out of my franchise after your fix. Lost a franchise 4 years deep. I know nothing will be done about it since your priority is MUT.
- Bonnie Morrison (@BonnieMNGNS) reported
@EAHelp just tried to log into my account on the Sims 3 store and it keeps giving me a timeout error or says undergoing maintenance, I just wanted to access my purchase history
- Dominic Lunt (@DominicLunt3) reported
@EAHelp Fifa & F1 both got same error code WV-109156-2 what’s going on
- 😒Elizabeth🙄 (@ElizaRose0309) reported
@Doodles_Dad @EAHelp I'd love to "enjoy". However, seems like anytime I have time to play, something is wrong and I can't. The terminology here doesn't solve my problem; does it? We should be able to launch games offline, without their servers, or their EA app. Thanks for your input. Happy New Year
